Store Privacy Policy

Information associated with your purchase

When you place an order or contact store support, we collect information you provide, such as your name, email address, telephone number, billing and shipping addresses, order details, and messages.

Our store and payment providers also process information needed to complete transactions, maintain your shopping cart, prevent fraud, and operate the website. This may include payment information, IP address, browser information, device information, and transaction records.

Please do not submit medical records, diagnoses, or other sensitive health information through store support forms.

How information is used

We use store information to:

• Process payments and fulfill orders.
• Provide order confirmations, shipping information, and customer support.
• Maintain customer and purchase records.
• Prevent fraud and protect the store.
• Meet applicable accounting, tax, and legal obligations.
• Send promotional emails when you have opted in or where otherwise permitted by applicable law.

Making a purchase does not, by itself, constitute consent to marketing text messages.

Service providers

Information is shared as needed with providers that support store hosting, customer relationship management, payment processing, order fulfillment, shipping, email delivery, and technical support. These providers process information under their applicable agreements and privacy notices.

We may also disclose information when required by law, to respond to lawful requests, or to protect legal rights and prevent fraud.

Payments

Payment details are processed through the payment services available at checkout. Do not send card numbers or security codes through email or store support forms.

Payment providers may collect and process information directly under their own privacy policies.

Cookies and similar technologies

The store uses cookies or similar browser storage to support functions such as shopping carts, checkout, preferences, and security. Blocking these technologies may affect store functionality.

We do not currently use advertising pixels in the store. If advertising tracking is introduced, we will update this notice and provide any notices and choices required by applicable law.

Email and communication preferences

We may send transactional emails about purchases, shipping, payments, and support requests.

If you receive promotional emails, you can unsubscribe using the link in those messages. Unsubscribing from promotional emails does not prevent necessary order or support communications.

We do not currently send marketing SMS messages for the store.

Retention and security

We retain information as needed to fulfill orders, provide support, maintain business records, resolve disputes, and meet legal obligations.

We use reasonable safeguards appropriate to the information we handle. No website, transmission method, or storage system can be guaranteed completely secure.

Your privacy choices

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information, or to exercise other privacy choices.

To submit a request, contact Store Support. We may need to verify your identity before acting on a request. Some information may need to be retained for legal, transaction, fraud prevention, or recordkeeping purposes.

Store purchases and healthcare services

This policy addresses online store information. Purchasing a retail product does not establish a clinician-patient relationship.

Healthcare services and medical records are subject to the notices and requirements applicable to those services. This store policy does not replace any applicable healthcare privacy notice.

External websites

Links to other websites may open in a new tab. Their privacy practices are governed by their own notices.

Updates

We may update this policy to reflect changes in store operations, technology, or legal requirements. The updated date will appear at the top of this page.